Guu Vision 2.0 uses two suction modes to handle different everyday dry messes. Use the gentler mode for fine dust and delicate surfaces, then switch to the stronger mode for crumbs, grit, surface pet hair and debris in sofa gaps, corners and car interiors. It is designed for fast, targeted cleanups around the home and car.

Yes. Guu Vision 2.0 is designed to pick up loose and surface pet hair from sofas, pet beds, upholstery, car seats and tight corners. For best results, attach the combination brush tool and use the stronger suction mode. Deeply embedded hair in thick carpets may require a motorised pet vacuum.

The precisely angled green LED makes fine dust, crumbs and loose hair easier to see in places normal room light can miss. It helps you identify where cleaning is needed in sofa gaps, corners and car interiors, then check for debris left behind after cleaning.

Yes. Guu Vision 2.0 can clean car seats, seat gaps, floor mats, dashboard areas and other hard-to-reach spaces inside your car. It also works across sofas and everyday surfaces around the home. Choose the appropriate attachment for each task, such as the crevice tool for narrow gaps and the brush tool for upholstery.

Yes. The main unit can vacuum directly through its built-in suction opening, allowing you to pick up dust, crumbs and other small dry debris without fitting an attachment. The included tools help you clean more efficiently across wider surfaces, upholstery, narrow gaps and hard-to-reach spaces.

Unlike traditional handhelds that lose power quickly, Guu Suction Tech channels a stable, uninterrupted 16,000Pa of static pressure directly at the tip. This ensures continuous, non-fading airflow whether you are using wide surface tools or narrow crevice nozzles, pulling grit and sand out in a single pass.

Your complete micro-detailing kit includes: 1 x Main Vacuum Unit, 1 x High-Reach Extension Handle, 1 x 2-in-1 Combination Crevice/Brush Tool, 1 x Precision Blower Nozzle, 1 x Vacuum Sealing Adapter, 1 x Multi-Size Inflation/Deflation Kit, 1 x USB-C Fast Charging Cable, and 1 x Premium Storage Pouch.

No. The Guu Vision 2.0 is strictly engineered for dry debris and fine surface grime. Do not use it on water, wet spills, damp materials, or liquids of any kind.

Maintenance is simple and mess-free. Regularly empty the dust container via the one-click release trigger, clear any trapped hair around the nozzle, and rinse the high-efficiency filter. Ensure the filter is completely air-dried before reinserting it.

This replacement filter pack is designed for the Guu Vision 2.0 Handheld Cordless Vacuum Cleaner. Please check your vacuum model before ordering to ensure a proper fit.

No. These filters are designed specifically for the Guu Vision 2.0 filter housing. We do not recommend using filters intended for other products, as they may not fit securely and can affect airflow and cleaning performance.

Each pack includes 4 replacement filters, so you can keep fresh filters ready whenever your current one needs changing.

No. This is a replacement filter pack only. The Guu Vision 2.0 Handheld Cordless Vacuum Cleaner is sold separately.

Replace the filter when it looks worn, damaged, heavily soiled, or when regular cleaning no longer restores normal airflow and cleaning performance. Replacement frequency depends on how often you use your vacuum.

Switch off the vacuum, remove the current filter from the filter housing, then insert the new filter securely before using the vacuum again. Make sure the filter is fully seated in place.

No. Replace the filter currently in use when it needs changing, then keep the remaining filters in a clean, dry place until they are needed.

No. Always use the vacuum with a properly fitted filter. Replace a damaged filter before using the vacuum again to help maintain normal airflow and protect the filter housing.

The pleated filter media helps capture everyday dust and debris while supporting steady airflow. Replacing a worn filter helps your Guu Vision 2.0 maintain consistent cleaning performance.

It is designed for cleaning dust and debris from household fabric surfaces such as mattresses, pillows and sofas. Follow the fabric care instructions before cleaning.

The beating pads help loosen dust and debris in fabric fibres, while suction collects the loosened material into the dust cup.

Yes. The vacuum uses a rechargeable battery. A USB-C charging cable is included, so there is no trailing power cable during cleaning.

The UV light is designed to help effectively address allergens and reduce signs of allergies. Use the device in accordance with the product instructions.

Your order includes 1 Guu Cordless Dust Mite Vacuum Cleaner, 1 USB-C charging cable and 1 filter.

Switch off the vacuum before maintenance. Empty the dust cup regularly. Rinse the removable dust cup and washable filters when needed, and let them dry completely before refitting. Keep the motor housing dry.

No. The airflow and rapid pulsation are specifically calibrated for household fabrics, not hard floors. It glides smoothly over silk, velvet, cotton, and linen to lift embedded particles without pulling threads, snagging fibers, or sealing tight against the surface.

These replacement filters are designed for the Guu Cordless Dust Mite Vacuum Cleaner. Check your vacuum model before ordering; they are separate from the Guu Vision 2.0 replacement filters.

Each pack contains 4 replacement filters for the Guu Cordless Dust Mite Vacuum Cleaner. The vacuum cleaner is sold separately.

Yes. Rinse washable filters as directed and allow them to air-dry completely before reinstalling them. Do not use a damp or damaged filter.

Replace a filter if it becomes damaged or worn, or if cleaning no longer restores normal airflow. Replacement frequency depends on use and the condition of the filter.

Yes. Free tracked shipping is available to every country and region currently supported at checkout, with no minimum purchase. Applicable product import duties and product import taxes are included in your checkout total. See our Shipping Policy for details.

We ship to the countries and regions currently available at checkout. If your destination, city or postal code is unavailable, please contact cs@guutools.com before ordering so we can confirm availability and applicable import charges. See our Shipping Policy for the destination list and restrictions.

Orders are normally processed and dispatched within 1 to 2 calendar days after payment confirmation, including weekends and UK public holidays. Transit time starts after dispatch. We will email you about any material processing delay.

After dispatch, free shipping typically takes 3 to 5 business days and paid shipping takes 2 to 3 business days, where offered at checkout. Most orders meet these estimates; delivery to remote areas may take 5 to 7 business days.

These estimates cover all countries and regions currently supported at checkout and apply to both warehouses. Available shipping options appear at checkout. See our Shipping Policy for details.

Contact cs@guutools.com as soon as possible. Address corrections are free before dispatch. After dispatch, changes cannot be guaranteed, but we will assist with the carrier where possible.

We email your available tracking information after dispatch. If tracking stops updating or delivery is overdue, contact cs@guutools.com. We will help trace the parcel and normally take further action within 3 to 5 business days of receiving your enquiry. For a confirmed lost parcel, you may choose a refund or replacement shipment.

If tracking says delivered but you have not received the parcel, contact us. We will investigate with the local carrier and aim to provide a final resolution within 7 to 10 business days of your enquiry, subject to the carrier's investigation timeframe. See our Shipping Policy for the full delivery support process.

Email cs@guutools.com with your order number within 30 calendar days of delivery. We review requests within 24 hours and provide written return instructions. Send the goods back within 30 calendar days after your request. Include all contents and the original packaging wherever possible. Return authorisation does not restrict statutory cancellation rights. See our Return & Refund Policy.

We cover return postage for confirmed product faults, transit damage, incorrect goods or our error. Customers pay other return postage unless law requires otherwise. For change-of-mind refunds, standard original delivery charges are refunded; any express or premium supplement is not. Free-shipping orders have no retroactive outgoing postage deduction.

For voluntary returns under our additional 30-day promise, a single 10% fee based on the price paid for the returned product applies if original packaging, accessories or other included items are missing, only where permitted by law. No automatic 10% fee applies to statutory cancellations or faulty-goods rights; statutory cancellation deductions are limited to legally permitted actual diminished value. Full details: Return & Refund Policy.

Email cs@guutools.com with your order number and photos or video where possible. Support will confirm whether a return is needed to inspect the issue and improve future products. If photos or video sufficiently confirm the problem and you choose a replacement, no return is required. We dispatch the appropriate replacement part or unit within 2 to 3 business days after confirming the issue and add tracking to your original order. Track using the supplied tracking number and checkout email.

A refund for a confirmed product fault requires a return, with return postage covered by us. We initiate that refund within 2 to 3 business days after receipt. See our Return & Refund Policy.

Standard returns: we inspect the parcel within 2 to 3 business days after receipt, then initiate the eligible refund within a further 2 to 3 business days after inspection. Confirmed faulty goods returned for a refund: we initiate the refund within 2 to 3 business days after receipt, without adding a separate inspection period. Refunds go to the original payment method; actual credit timing depends on your bank or payment provider. Applicable statutory deadlines take priority. See our Return & Refund Policy.

Products purchased directly from guutools.com have a 180-day warranty from delivery covering all product problems, except deliberate customer damage that renders the product unusable. Contact cs@guutools.com with your order number and details. Depending on the issue, we provide the appropriate replacement part or complete unit, dispatched within 2 to 3 business days after confirmation. Support will confirm any return requirement and applicable postage under our Return & Refund Policy. Statutory consumer rights remain unaffected.

You can reach our official help desk by emailing cs@guutools.com. We aim to respond to all inquiries within 24 hours.

Yes, Live Chat support is available directly on our store every day from 8:30 AM to 5:00 PM BST for immediate answers to your cleaning or order questions.