GuuTools™ Privacy Policy

Last Updated: August 4, 2026

GuuTools.com is the online website operated by WRENFORD TECH LTD, a company registered in the United Kingdom under company number 17385790.

This Privacy Policy explains how Wrenford Tech ltd, operating guutools.com under the GuuTools brand, collects, uses, and discloses personal information when you visit the site, contact us, or place an order.

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1. Contact Information

For questions about this policy or to exercise your privacy rights, contact our privacy compliance desk at cs@guutools.com. Privacy requests are handled by Wrenford Tech ltd

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2. Personal Information We Collect

• Device and Usage Information: Browser type, IP address, time zone, cookies, products viewed, referring pages, and interactions with the site.
• Order Information: Name, billing and shipping address, payment-related information processed by our payment providers, email address, phone number, purchased items, and delivery details.
• Customer Support Information: Information you provide when contacting us, including order details, messages, photos, or videos supplied for support.

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3. How We Use Personal Information

We use personal information to operate the store, process and deliver orders, provide customer support, prevent fraud, comply with legal obligations, improve the website, and send marketing communications where permitted.

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4. Sharing Personal Information

We do not sell customer personal data. We share information with service providers where needed to operate the store, including Shopify, payment providers, delivery carriers, customer support tools, analytics providers, and advertising partners. We may also disclose information when required by law or to protect our legal rights.

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5. Advertising and Analytics

We may use analytics and advertising services, including Google and Meta services, to understand site use and improve marketing. Where required, non-essential cookies and related processing are controlled through the site's consent tools.

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6. International Privacy Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, request a portable copy, withdraw consent, or opt out of certain data sharing. This includes rights that may apply under GDPR, UK GDPR, CCPA or CPRA, PIPEDA, Quebec Law 25, LGPD, APPI, PDPA, POPIA, and Australian or New Zealand privacy law.

To submit a request, email cs@guutools.com. We may need to verify your identity before completing the request.

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7. Cookies

Cookies support essential store functions, remember preferences, measure performance, and help us understand marketing effectiveness. You can use the site's consent controls or your browser settings to manage cookies.

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8. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, record keeping, dispute resolution, fraud prevention, and legal compliance. We and our service providers use reasonable safeguards designed to protect personal information.

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9. Children's Data

The site is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

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10. Policy Updates and Complaints

We may update this policy to reflect operational, legal, or regulatory changes. The current version will be posted on this page.

For privacy concerns or complaints, contact cs@guutools.com. You may also have the right to complain to the data protection authority in your country or region.